IT Licensing Technician

IT LICENSING TECHNICIAN

The IT Licensing Technician keeps the licensing engine running by owning the high-volume day-to-day activities. In this role, you'll handle request intake/fulfillment, inventory tracking, basic VAR coordination, and off-the-shelf software support. This high-ownership role ensures engineers receive tools quickly during critical campaigns.

RESPONSIBILITIES:

• Process high-volume license and user requests with speed and accuracy.
• Manage inventory, track counts, and flag issues early.
• Handle one-off/off-the-shelf software procurement, deployment, and maintenance.
• Partner with VARs for basic allocations and operational support.
• Generate simple usage reports and maintain records.
• Take repetitive toil/churn off Analysts and continuously reduce friction for users.
• Coordinate with IT Services for seamless delivery.

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate.
• 1+ years of professional experience in IT support, licensing operations, or asset tracking.

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor's degree in an IT discipline.
• Strong organization skills and ability to handle high request volume in a fast-paced environment.
• Comfortable with spreadsheets, basic tracking tools, and attention to detail.
• Solid communication skills with technical teams and vendors.
• Exposure to software tools in aerospace/engineering environments.
• Experience in high-growth or high-cadence operations.
• Familiarity with basic licensing models or inventory systems.

ADDITIONAL REQUIREMENTS:

• Must be available for the following shift:
• Monday to Friday (9:00AM - 5:00PM)
• Must have valid driver's license.
• This role is an on-site position - remote work or hybrid will not be considered.
• Must be willing to work overtime, and/or weekends as needed.

COMPENSATION AND BENEFITS:

Pay Range:
Level 1: $23.00 - $27.00
Level 2: $26.00 - $32.50
Level 3: $31.00 - $38.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks.

You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.