Software Engineer, Machine Learning

About Glean:

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is looking for engineers to help build the world’s best search and assistant product for work. Our engineers work on a range of systems across the stack, including query understanding, document understanding, domain-adapted language models, natural language question-answering, evaluation, and experimentation. We interact regularly with customers, deeply understand their pain points, and use whatever tool is necessary, simple or complex, to solve their problems.

You will:

• Invent new signals to improve the personalization of our search engine
• Train a model to capture interactions between signals in our ranking system
• Design smarter ways to domain-adapt language models to each customer’s corpus
• Discover new ways of combining LLMs with search engines to answer complex questions
• Write robust code that’s easy to read, maintain, and test
• Mentor more junior engineers, or learn from battle-tested ones

About you:

• 6+ years of experience
• BA/BS in computer science, math, sciences, or a related degree
• Experience working with search, recommendation, natural language processing, or other large systems involving machine learning
• Strong analytical skills and ability to work with data
• Proven ability to design, build, and ship production-ready models
• Proficiency in your ML framework of choice
• Strong coding skills (Python, Go, Java, C++, ...)
• Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must
• A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features

Location:

• This role is in person in Bangalore, India

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

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