Billing Data Analyst
- Level
- Mid
- Work type
- Remote · Ukraine only
Not stated in the posting: salary, visa.
Open. First seen 2 October 2026.
About the role
Ruby Labs's standard text
About us
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
About the role
We are seeking a Billing Data Analyst to join our Billing and Data team. You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations. Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products. This role combines analytical rigor, statistical thinking, and cross-functional collaboration.
Key Responsibilities
- Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
- Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
- Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks.
- Run A/B tests and experiments to evaluate billing and support strategies.
- Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals.
- Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
- Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
- Document analyses, workflows, and data logic to ensure clarity and consistency.
Qualifications
- Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
- Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
- Strong SQL skills.
- Experience with popular BI tools such as Tableau, Looker, or similar
- Experience with Python or R
- Solid understanding of statistical analysis, forecasting, and scenario modeling.
- Experience running A/B tests and interpreting experiment results.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
- Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
- Curiosity, ownership mindset, and the discipline to maintain high-quality data work.
Nice to have
- Experience with BigQuery, ClickHouse, or any cloud data warehouse.
- Basic Python knowledge for data cleaning or simple analysis.
- Exposure to subscription businesses or payment systems.
- Understanding of disputes, chargebacks, declines, or fraud signals.
- Familiarity with DBT or data quality frameworks.
Ruby Labs's standard text
Location
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
Benefits
Ruby Labs's standard text
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0
Ruby Labs's standard text
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
Interview Process
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (30 minutes)
Life at Ruby Labs
Ruby Labs's standard text
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
What this role asks for
Particular to this role
ClickHouse · Data Warehousing
Rare in Ruby Labs's other 14 open postings.
Standard for data / BI analysis roles
Python · SQL
Common in data / BI analysis postings at any company.
58% of this description is written for the role. The rest is Ruby Labs's standard text, folded away below.
Read against Ruby Labs's other open postings on this site.
The team: Data HIRES STEADILY
This role is one of 8 open in Data. 3 were posted in the last 30 days and the oldest in May: a team that hires all year rather than one being built.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
Python (8 of 8), Ruby (8 of 8), SQL (8 of 8), BigQuery (7 of 8), dbt (7 of 8), Airflow (6 of 8), Tableau (6 of 8)
OTHER ROLES ON THIS TEAM
- Senior Data Analyst posted Oct 12
- Senior Data Analyst posted Oct 6
- Lead Data Analyst posted Oct 6
- Data Analytics Engineer posted Aug 20
- Data Engineer (Marketing Systems) posted Aug 8
- Lead Billing Data Analyst | Billing, Payments & Subscription Analytics posted Jul 7
- Senior Data Analyst posted May 14
From the team and dates on Ruby Labs's own job board.
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