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Encora

ServiceNow Engineer (Forms & Ansible Integration)

Kuala Lumpur
Level
Mid

Not stated in the posting: salary, work type, visa.

Open. First seen 2 October 2026.

About the role

Day to Day

  • Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
  • Configure and customize modules such as:
  • Incident Management
  • Change Management
  • Service Catalog
  • Build and manage ServiceNow catalog items, record producers, and dynamic forms
  • Develop and maintain workflows using Flow Designer and scripting
  • Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
  • Implement REST/SOAP APIs for system integrations
  • Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
  • Troubleshoot issues related to workflows, forms, and integrations
  • Ensure adherence to best practices, governance, and security standards
  • Document technical designs, workflows, and configurations

What this role asks for

Particular to this role

Ansible · ServiceNow

Rare in Encora's other 197 open postings.

Read against Encora's other open postings on this site.

The team: Malaysia Team

This role is one of 40 open in Malaysia Team.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

CI/CD (9 of 40), Azure (8 of 40), Ansible (7 of 40), AWS (7 of 40), SQL (7 of 40), Git (6 of 40), Java (6 of 40)

OTHER ROLES ON THIS TEAM

From the team and dates on Encora's own job board.

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