Senior Product Manager, In-Vehicle Experience

About the role

We are seeking a Senior Product Manager to own the operator and in-vehicle experience across our autonomous platforms. In this role, you will own what a person sees, hears, and does around a machine that drives itself, developing how the system communicates its state and intent and how a fault reaches the person who needs to act on it.

What you’ll do

• In-Vehicle Experience: Own what the person in the vehicle sees and does while the system is driving, including how the vehicle communicates state, intent, and confidence, how control is transferred in both directions, and how faults and degraded modes are presented.
• Operator Experience: Own the experience of the people working around our autonomous machines, including the operators of manned equipment sharing the same site, supervisors directing the operation, and the in-cab and handheld controls they use.
• Safety-Critical Interaction: Define requirements for commands, confirmations, degraded states, stop behavior, and lockout together with safety and engineering, to a standard where system state is unambiguous to the person acting on it.
• Human Factors and Validation: Define how these experiences are validated with real operators, including comprehension, response time, and error rate under working conditions, and produce the evidence required for internal safety review.
• Physical and Digital Surfaces: Own requirements across both software interfaces and the physical controls, displays, and indicators they run on, and partner with hardware and industrial design on their selection and placement.
• Training and Adoption: Partner with training and field operations on how operators learn the system, and use what surfaces there to reduce the amount of training the product requires.
• Requirements and Prioritization: Write product requirements, maintain the roadmap, and run delivery with engineering. Define success metrics per capability and report against them. Own intake and prioritization of requests from customers, field teams, and internal stakeholders.
• Field Research: Conduct primary research with equipment operators, vehicle operators, and supervisors, on site, and translate findings into product decisions.
• Cross-Functional Partnership: Partner with engineering, autonomy, safety, hardware, field engineering and deployment operations, and training, and represent these products to customers.

What we’re looking for

• Bachelor's degree in a technical, design, human factors, or related field is required, with 7+ years in product management. Equivalent experience will be considered in place of the degree.
• Demonstrated end-to-end ownership of a human-facing product in production, from requirements through release and measured adoption.
• Experience owning human-machine interface products, in automotive, aviation, heavy equipment, industrial controls, medical devices, or a comparable domain.
• Experience designing for constrained operating conditions such as heavy vibration, glare, limited connectivity, etc.
• Demonstrated human factors practice, including usability testing with the actual user population and measurement of comprehension and response rather than preference.
• Experience working directly with industrial design, hardware engineering, and safety engineering on products with both physical and digital surfaces.
• Demonstrated ability to establish and hold a product or design direction across teams outside your reporting line.
• Strong written communication across product requirements, interaction specifications, and decision records.
• Experience delivering in environments where the product, the underlying autonomy system, and the customer's operation are concurrently in development.
• Ability to work onsite five days a week in San Francisco, and to travel regularly to customer sites, including internationally. Site work requires personal protective equipment and site-specific safety induction.

What else you need to know

This role is based in our San Francisco office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $176,000 - $242,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, Dental, Vision, Disability, and Life Insurance
• Flexible Spending Account / Health Savings Account Options
• 401(k)
• Equity
• Sick Time, Unlimited Flexible Time Off, and Paid Holidays
• Paid Parental Leave
• Pre-Tax Commuter Benefit Plan
• Team lunch in our SoMa office every Tuesday and Thursday

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