Senior DevOps Engineer

About PayZen

PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.

About the Role

As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on AI-driven: automation, stability, and performance across cloud environments.
You will drive best practices in CI/CD, configuration management, and monitoring.

In this role, you will report to the Director of DevOps, collaborating closely with Engineering teams. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.

This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.

Responsibilities

• Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (AWS, GCP)
• Develop and maintain robust Configuration Management solutions (Terraform) for consistent environment provisioning and management.
• Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
• Administer and troubleshoot operating systems, encompassing Linux
• Implement and optimize observability practices using monitoring tools like Prometheus for logging, tracing, and alerting.
• Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
• Collaborate closely with development, data, and security teams to ensure infrastructure supports product requirements and compliance standards.
• Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.

Requirements

• 5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
• Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
• Strong proficiency in managing Cloud infrastructure Cloud (AWS, GCP)
• Comfortable building with LLMs as infrastructure tools (Bedrock/Claude agents, MCP)
• Extensive experience with monitoring and observability platforms (tools like Prometheus/Grafana, New Relic)
• 2-3 years of experience in with cloud platforms like AWS/GCP/Azure
• Solid understanding of Web Servers, Networking, Load Balancers, Nginx, etc.
• Proficiency in scripting languages like Bash, Python or equivalent.

Why PayZen?

• An opportunity to positively affect the lives of thousands of patients
• A chance to join a high-growth company at an early stage
• Contribute to the development of a product that revolutionizes medical payments in ways never seen before
• Become a key member of a collaborative, high performing team, shaping its growth and success
• Competitive pay, benefits and stock options