← All jobs
Nscale

Operational Engineer

US
Level
Mid

Not stated in the posting: salary, work type, visa.

Open. First seen 2 October 2026.

Apply on the company's site →

What this role asks for

Particular to this role

Grafana · Jira · PagerDuty

Rare in Nscale's other 133 open postings.

92% of this description is written for the role. The rest is Nscale's standard text, folded away below.

Read against Nscale's other open postings on this site.

The team: AI Infra Operations HIRES STEADILY

This role is one of 25 open in AI Infra Operations. 10 were posted in the last 30 days and the oldest in April: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Python (17 of 25), Ansible (12 of 25), Networking (10 of 25), Embedded Systems (9 of 25), Grafana (9 of 25), Golang (8 of 25), Kubernetes (8 of 25)

OTHER ROLES ON THIS TEAM

From the team and dates on Nscale's own job board.

About the role

.

About Nscale

Nscale is the GPU cloud built for AI. We run high-performance, cost-efficient infrastructure for AI-native
startups and global enterprises, from bare metal up through the platform services teams actually build
on. Our culture runs on ownership, accountability, and speed. We move with urgency, we tell each
other the truth, and everyone here stays close to the infrastructure that makes AI work.

The role

We are looking for an Operational Engineer to help make Nscale’s engineering services reliable, secure, measurable, and easy to operate.

You will build and improve the shared practices, tooling, reporting, and automations that service teams use to manage alerts, incidents, changes, service readiness, and operational health. You will work closely with infrastructure and service teams to turn recurring operational problems into durable improvements.

What you’ll do

  • Help onboard services to operational tooling, including alerting, on-call, dashboards, runbooks, Jira, and service-catalog records.
  • Build and maintain integrations, dashboards, reports, and automations across tools such as Grafana, PagerDuty, Jira, Backstage, and cloud billing platforms.
  • Improve operational readiness by identifying gaps in ownership, alerting, documentation, recovery procedures, and service dependencies.
  • Act as an incident commander: coordinate response, communications, timelines, post-incident reviews, and follow-up action tracking.
  • Help make routine changes safer, faster, and more repeatable through clear processes and automation.
  • Contribute to service-health, SLA, cost, patching, and operational-risk reporting.
  • Help maintain accurate operational data, including service ownership, on-call coverage, runbooks, and critical dependencies.
  • Work with teams to reduce manual toil and improve the quality of operational outcomes.

What you’ll bring

  • 2–5 years’ experience in operations engineering, SRE, cloud infrastructure, platform engineering, or a similar role.
  • Experience operating or supporting production services.
  • Experience with monitoring, alerting, on-call, runbooks, and Engineering work management.
  • Hands-on experience with some of Grafana, PagerDuty, Jira, Backstage, public cloud, dashboards, integrations, or workflow automation.
  • Ability to use operational data to identify gaps and follow actions through to closure.
Nscale's standard text

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Nscale does not accept unsolicited candidate submissions from recruitment agencies.

Similar jobs

Is this your posting and you want it taken down? Email info@careerholo.com.