Business Analyst

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day.

What we’re hiring for:

We are a growing fintech organization looking to add a Business Analyst for our Delivery team!

What you’ll be responsible for in this role:

• Analyse and interpret mandates from card schemes (e.g., Visa, Mastercard) and ensure timely compliance
• Track and manage mandates, including timelines, impact assessments, and implementation status
• Lead cross-functional impact assessments with Engineering, Architecture, and Program teams
• Act as a key liaison between clients, card schemes, and internal technical teams
• Gather, analyse, and translate customer business requirements into clear functional and technical specifications
• Prepare detailed documentation to support solution design, development, and testing
• Support prioritisation of compliance and client-driven initiatives based on risk and business impact
• Partner with Client PMs to define project scope, business impact, and delivery milestones
• Support and oversee scheme testing and certification processes (e.g., Visa GTAQ)
• Coordinate internal testing and ensure readiness for compliance and client deliverables
• Guide clients and internal stakeholders on compliance-related changes and required actions
• Ensure Change Requests (CRs) are raised and aligned with implementation needs
• Support client implementations, including issue tracking, analysis, reporting, and resolution coordination
• Facilitate troubleshooting across teams and drive timely resolution of production and operational issues
• Perform root cause analysis, identify trends, and recommend long-term fixes and enhancements
• Act as a subject matter expert on scheme rules, onboarding documentation (e.g., APW/CIQ), and certification requirements
• Engage with external schemes to clarify requirements and resolve ambiguities
• Contribute to continuous improvement of internal processes, tools, and product capabilities
• Mentor junior team members and promote knowledge sharing across teams

• 6–10+ years of experience in payments, cards, or financial services
• Strong expertise in card scheme rules, mandates, and compliance frameworks (e.g., Visa, Mastercard)
• Proven experience leading cross-functional compliance or regulatory initiatives
• Deep understanding of the payment processing lifecycle, including issuing and acquiring flows
• Experience managing scheme certifications and testing processes
• Strong stakeholder management skills, including external scheme interactions
• Excellent analytical, problem-solving, and decision-making abilities
• Strong communication skills (written and verbal)
• Ability to clearly articulate ideas across technical and business audiences
• Experience working with APIs and interpreting technical integrations
• Working knowledge of Java, relational databases (SQL), and Linux/Unix environments
• Highly self-driven with the ability to work independently
• Collaborative team player with a proactive, “can-do” mindset in fast-paced environments

What experiences and skills are preferred in this role:

• Experience in card processing and issuing environments
• Knowledge of ISO 8583
• Familiarity with digital wallets and tokenization
• Understanding of PCI DSS
• Experience with cloud platforms such as Amazon Web Services
• Knowledge of data encryption and decryption
• Exposure to cloud-based distributed systems and scalable architectures