Technical Operations Engineer for a Real Estate Company (US-Based/

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Role Overview:
This hands-on role combines technical troubleshooting, automation, QA, and campaign operations. You'll resolve integration issues, build automations, support partner onboarding, and ensure marketing campaigns and operational workflows run smoothly.

We're looking for a proactive problem-solver who can independently manage technical challenges, improve processes, and thrive in a fast-paced startup environment.

Key Responsibilities

Technical Operations & Automation

• Troubleshoot issues across CRMs, APIs, webhooks, integrations, logs, and databases, including GoHighLevel (GHL).
• Investigate data discrepancies, tracking failures, broken automations, and synchronization issues.
• Build and maintain automations using Python, JavaScript, or TypeScript.
• Use SQL and MongoDB to investigate and resolve data issues.
• Develop automated QA/testing workflows to ensure system reliability and data accuracy.
• Identify root causes and implement permanent solutions to recurring technical problems.

Marketing & Partner Operations

• Coordinate technical onboarding, integrations, and campaign launches for affiliate partners and traffic sources.
• Manage campaign configurations, tracking implementations, payout updates, and lead delivery systems.
• Troubleshoot tracking discrepancies, integration failures, and campaign-related technical issues.
• Oversee creative approval workflows, coordinating submissions, feedback, revisions, and approvals.
• Collaborate with marketing, affiliate, and external partner teams to resolve operational roadblocks.

Process Improvement

• Build and optimize SOPs, workflows, dashboards, and internal reporting systems.
• Leverage AI tools to streamline troubleshooting, coding, testing, and repetitive operational tasks.
• Identify inefficiencies, improve processes, and proactively prevent operational bottlenecks.

Requirements

• 3+ years of experience in technical operations, technical support, automation engineering, QA automation, or similar roles.
• Hands-on experience building automations and integrations between multiple systems.
• Strong understanding of REST APIs, webhooks, and system integrations.
• Proficiency in Python, JavaScript, or TypeScript.
• Experience querying and troubleshooting databases using SQL; MongoDB experience preferred.
• Experience troubleshooting CRMs and business systems; GoHighLevel (GHL) is a strong plus.
• Experience with automated QA/testing workflows, root-cause analysis, and technical troubleshooting.
• Ability to support non-technical teams and independently resolve technical issues.
• Strong organizational skills and experience managing multiple projects and priorities.
• Experience using AI tools to improve productivity and operational efficiency.
• Excellent written and verbal English communication skills.
• Proactive, resourceful, and comfortable working independently in a fast-paced environment.
• Nice to Have
• Experience with affiliate tracking platforms such as TUNE or Everflow.
• Familiarity with performance marketing, lead generation, ping/post integrations, pixels, and campaign tracking.
• Experience with marketing operations, affiliate partnerships, or creative approval workflows.
• Experience integrating payment systems, customer support platforms, or other business applications.
• Familiarity with Git/GitHub, CI/CD, and workflow automation tools.
• Experience building dashboards or internal tools for business teams.
• What Success Looks Like
• You'll ensure technical systems and integrations function reliably, campaigns and partner launches run smoothly, and operational issues are resolved quickly. You'll proactively improve workflows, automate repetitive tasks, and help the marketing and affiliate teams operate more efficiently.

Benefits

• Competitive salary in USD
• Fully remote work environment with flexible scheduling