Site Reliability Engineer
- Level
- Mid
Not stated in the posting: salary, work type, visa.
Open. First seen 3 October 2026.
About the role
Tecsys Inc.'s standard text
At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.
Why This Role Matters
As a Site Reliability Engineer you will join our Network and Security Operations Center (NSOC), a team at the heart of platform reliability for our mission-critical SaaS environments. You’ll respond to incidents, keep day-to-day operations running smoothly, and lead improvements and automation that cut repetitive work and technical debt. By finding the root cause of recurring issues and fixing them for good, you’ll make our platform more dependable for the healthcare and distribution customers who rely on it, and leave a lasting impact on the team.
Tecsys Inc.'s standard text
What You’ll Be Part Of
Tecsys is trusted by mission-critical organizations in healthcare and distribution to power resilient, efficient and secure supply chains. We are a global provider of cloud-based, AI-driven software, publicly traded on the Toronto Stock Exchange (TSX: TCS).
Three values guide how we work. We earn trust daily by valuing the customer and acting with integrity. We build each other up by recognizing individual strengths and working as one team. And we explore boldly by staying curious and adapting for success.
You’ll join a culture driven by curiosity, continuous learning, and people who challenge what’s possible.
Requirements
What You’ll Do
- Respond to and resolve P1–P4 incidents during your day hours, working closely with the NOC team across North America and India
- Dig into repeat incidents to find the root cause and put fixes in place so they don’t come back
- Handle recurring operational work, including onboarding and offboarding requests and monitoring changes
- Run regular backup checks and infrastructure reliability checks
- Build automation and improvements that reduce manual effort and technical debt for the team
- Contribute to projects that leave a lasting impact, such as our backup architecture redesign, which strengthens how we protect backups from a security perspective
- Develop tooling and automation on top of AWS and Azure to continuously reduce the need for manual intervention.
What You Bring
- Bachelor’s degree in computer science or related field
- Strong background with at least 3+ years of experience working in a technical SaaS environment
- Hands-on experience with Kubernetes, AWS and Azure at scale
- Hands-on expertise with Infrastructure as Code and automation tooling (Terraform, Ansible, or similar)
- Experience with CI/CD pipelines (GitLab preferred, Jenkins acceptable) and monitoring and observability tooling (Datadog or equivalent), including metrics, alerting and dashboards
- Experience with monitoring and alert handling
- Solid incident management experience, including on-call rotations, escalations, and postmortem
Benefits
- Benefits (Insurance and access to learning platform) and vacation from day one
- Flexible work environment
- Regular Employee Engagement initiatives
- Room to learn, stretch and take on new challenges
- Collaboration with global teams
- We foster an inclusive workplace where everyone feels valued, respected, and empowered to thrive.
Tecsys Inc.'s standard text
If this role fits what you are looking for, apply today. If you are not actively searching but want to hear more, we are glad to talk
Apply today and discover what you could build, solve, and achieve with Tecsys!
What this role asks for
Particular to this role
Ansible · Datadog · GitLab
Rare in Tecsys Inc.'s other 14 open postings.
Standard for DevOps / SRE / cloud roles
Azure · CI/CD · Kubernetes · Terraform
Common in DevOps / SRE / cloud postings at any company.
In most of Tecsys Inc.'s ads
AWS
Named in most of its open postings, whatever the role.
67% of this description is written for the role. The rest is Tecsys Inc.'s standard text, folded away below.
Compared with Tecsys Inc.'s other open jobs.
The team: Tecsys India SCSPVT
This role is one of 3 open in Tecsys India SCSPVT. 3 were posted in the last 30 days.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
AWS (3 of 3), Azure (2 of 3), CI/CD (2 of 3), Kubernetes (2 of 3), SQL (2 of 3)
OTHER ROLES ON THIS TEAM
- Senior Software Developer: Full-stack posted Oct 19
- Senior Software Developer posted Oct 14
From the team and dates on Tecsys Inc.'s own job board.
Salary context
49 other open postings titled Site Reliability Engineer state a salary: median USD 130,000 to USD 195,000 a year.
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