Technical Operations Manager

We're looking for a motivated and talented Technical Operations Manager to join our team. As a Technical Operations Manager you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You will be in charge of all related technical aspects to enable events and promotions both inside and outside the game.

Responsibilities

• Manage the full lifecycle of features and events from technical readiness through release, QA, calendar scheduling, and post-publish monitoring.
• Identify repetitive or manual steps in workflows and actively work to eliminate them using AI tools, scripts, and process redesign.
• Act as the operational link between Product, Business, Engineering, and QA, ensuring smooth handoffs.
• Take an active role in translating operational expertise into structured, AI-powered processes that extend the team’s capabilities at scale.

Requirements

• 2+ years as Automation Engineer / QA Automation roles.
• Bsc in Industrial Engineering, Information Systems or similar field.
• Ability to manage tasks efficiently across multiple platforms (Jira, Monday.com, or equivalents).
• Self-driven and proactive, Self learner with a strong ability to identify and fix issues independently.
• Capable of writing clear, complete, and actionable process guides and documentation.
• Hands-on experience with AI workflow tools (Claude, Cowork, GPT-based tools, or similar)

Advantages

• Experience with live game operations (events, A/B testing, publishing pipelines).
• Familiarity with configuration-based systems.
• Experience writing or improving operational SOPs.

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