Sr. Technical Solutions Engineer - Platform (Support)
- Level
- Senior
Not stated in the posting: salary, work type, visa.
Open. First seen 3 October 2026.
About the role
CSQ127R187
Location: Tokyo, Japan
As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem.
You will report to the Senior Manager of Technical Solutions.
The Impact You Will Have
- Troubleshoot and resolve complex customer issues related to Databricks platform
- Provide best practices support for custom-built solutions developed by Databricks customers
- Deliver suggestions for improving performance in customer-specific environments
- Assist with issues around third-party integrations with Databricks environment
- Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
- Participate in the creation and maintenance of company documentation and knowledge articles
- Be a true proponent of customer advocacy
- Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
- Participate in weekend and weekday on call rotation
What We Look For
- 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
- Strong experience with SQL-based database is required.
- Linux/Unix administration skills.
- Hands-on experience with AWS, Azure or GCP.
- Experience with "Distributed Big Data Computing" environment.
- Technical degree or the equivalent experience.
- Written and spoken proficiency in both Japanese and English
Databricks's standard text
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
What this role asks for
Particular to this role
Linux · Unix
Rare in Databricks's other 299 open postings.
Standard for solutions / sales engineering roles
Python
Common in solutions / sales engineering postings at any company.
In most of Databricks's ads
Unity
Named in most of its open postings, whatever the role.
60% of this description is written for the role. The rest is Databricks's standard text, folded away below.
Read against Databricks's other open postings on this site.
The team: Support HIRES STEADILY
This role is one of 16 open in Support. 1 was posted in the last 30 days and the oldest in February: a team that hires all year rather than one being built.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
Databricks (16 of 16), Unity (16 of 16), AWS (11 of 16), Azure (11 of 16), GCP (11 of 16), Python (9 of 16), Spark (9 of 16)
OTHER ROLES ON THIS TEAM
- Senior Production Engineer - Realtime Products posted Oct 7
- Sr. Designated Support Engineer, Apache Spark™ posted Sep 17
- Manager, Technical Solutions Spark posted Sep 2
- Sr Platform Monitoring Engineer posted Aug 26
- Staff Software Engineer- CXI posted Jul 15
- Sr. Manager – Data & AI Support Engineering posted Jun 4
- Sr Software Engineer- Customer Experience Intelligence (CXI) posted Mar 5
- Sr Technical Solutions (Backline) posted Mar 5
- Staff Software Engineer – Customer Experience Intelligence (CXI) posted Feb 25
- Senior Manager - Technical Solutions (Big Data / AI) posted Feb 18
- Sr. Designated Support Engineer, Apache Spark™ posted Aug 19
- Staff Technical Solutions Engineer (Platform) posted Mar 8
- Staff Backline Engineer – ML/AI posted Feb 20
- Senior ML & AI Technical Solutions Engineer posted Feb 5
- Senior Technical Solutions Engineer (Platform) posted Feb 5
From the team and dates on Databricks's own job board.
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