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Five9

Senior DevOps Engineer - Core DevOps

Colombia (Remote)
Level
Senior
Work type
Remote · Colombia only

Not stated in the posting: salary, visa.

Open. First seen 3 October 2026.

Apply on www.five9.com →

About the role

Five9's standard text

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are actively seeking a Senior DevOps Engineer to join our Product Engineering Core DevOps team. At Five9, we work in small teams and move fast to drive our products and business to the next level. We look for crucial skills in team members such as a problem-solving mindset and intellectual curiosity, along with comfortable integration into a deeply collaborative system that rewards impact.

Key Responsibilities:

  • Design, implementation, and automation of large-scale distributed systems.
  • Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency.
  • Work with Engineering teams to deliver high-quality software in a fast-paced environment.
  • Monitor production and development environments to build preventive measures and provide a seamless customer experience.
  • Work with delivery teams on software improvements to achieve higher availability and lower MTTD.
  • Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks).

Key Requirements:

  • 7+ years of public cloud experience (GCP or AWS).
  • 7+ years of private cloud experience (Openstack, VMware ESXi).
  • 7+ years of Linux experience (Centos/Ubuntu).
  • 7+ years of networking experience.
  • Orchestration and management of containers using Kubernetes, Helm, GKE and Docker.
  • Experience with Gitlab, ArgoCD, CI/CD methodologies & tools.
  • Experience with Infrastructure as Code (Terraform), Python or other scripting languages.
  • Experience with Ansible config management tool.
  • Experience with Prometheus/Loki/Alertmanager/Grafana observability tools.
  • Excellent problem solving and analytical skills.
  • Experience with Incident Management Process, SRE best practices and continuous improvements.
  • Experience designing large scale distributed systems.
  • Familiar with DevOps/DevSecOps methodologies and best practices.
  • Strong verbal and written communications skills.
  • Bachelor's of Science degree in Computer Science or equivalent experience.
Five9's standard text

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

What this role asks for

Particular to this role

Argo CD · VMware

Rare in Five9's other 46 open postings.

Standard for DevOps / SRE / cloud roles

AWS · CI/CD · Docker · GCP · Kubernetes · Linux · Python · Terraform

Common in DevOps / SRE / cloud postings at any company.

59% of this description is written for the role. The rest is Five9's standard text, folded away below.

Read against Five9's other open postings on this site.

The team: Core - Product Engineering

This role is one of 7 open in Core - Product Engineering.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Kubernetes (6 of 7), AWS (5 of 7), CI/CD (5 of 7), GCP (5 of 7), GitLab (5 of 7), Python (5 of 7), Ansible (4 of 7)

OTHER ROLES ON THIS TEAM

From the team and dates on Five9's own job board.

See DevOps Engineer salaries in Remote →

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