Senior Business Analyst (CRM & Loan Origination System)
- Level
- Senior
Not stated in the posting: salary, work type, visa.
Open. First seen 3 October 2026.
About the role
Job Summary
We are seeking an experienced Senior Business Analyst with strong expertise in CRM platforms and Credit Origination/Loan Processing Systems within the banking or financial services industry. The ideal candidate will collaborate with business stakeholders and technical teams to analyze business requirements, design functional solutions, and deliver end-to-end digital lending initiatives.
Key Responsibilities
- Gather, analyze, and document business requirements from stakeholders.
- Conduct requirement workshops, impact analysis, and gap analysis.
- Prepare Business Requirement Documents (BRD), Functional Specification Documents (FSD), Technical Design Documents (TDD), and user stories.
- Work closely with Product Owners, Developers, QA teams, Solution Architects, and Business Users throughout the project lifecycle.
- Design functional solutions for CRM and Loan Origination/Credit Processing systems.
- Analyze and optimize lending business processes across the loan lifecycle.
- Coordinate system integration between CRM, Loan Origination System, Core Banking, and third-party applications.
- Review APIs, data mappings, interface specifications, and data flows.
- Support System Integration Testing (SIT), User Acceptance Testing (UAT), production deployment, and post-production support.
- Manage project scope, timelines, risks, and stakeholder communications.
- Ensure solutions align with business objectives and regulatory requirements.
- Participate in Agile ceremonies including Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Mandatory Skills
- Strong experience with CRM systems such as Salesforce, Microsoft Dynamics 365, or equivalent.
- Hands-on experience with Credit Origination / Loan Origination / Loan Processing Systems (vendor-built applications preferred).
- Strong understanding of the banking lending lifecycle, including:
- Customer onboarding
- Loan application
- Credit assessment
- Underwriting
- Loan approval
- Loan disbursement
- Loan servicing
- Loan closure
- Expertise in business analysis methodologies, requirement gathering, impact assessment, solution design, and documentation.
- Experience preparing:
- BRD
- FSD
- TDD
- User Stories
- Acceptance Criteria
- Knowledge of REST/SOAP APIs, system integrations, and data flow architecture.
- Good SQL skills for data validation, reconciliation, and analysis.
- Experience with JIRA and Confluence.
- Strong understanding of SDLC and Agile/Scrum methodologies.
- Excellent stakeholder management, communication, and presentation skills.
- Proven experience managing projects from requirement gathering through production deployment.
What this role asks for
Particular to this role
Jira · Salesforce
Rare in Unison Group's other 132 open postings.
In most of Unison Group's ads
SQL
Named in most of its open postings, whatever the role.
Read against Unison Group's other open postings on this site.
The team: Noresh HIRES STEADILY
This role is one of 32 open in Noresh. 4 were posted in the last 30 days and the oldest in August: a team that hires all year rather than one being built.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
SQL (20 of 32), CI/CD (15 of 32), Azure (10 of 32), Oracle (9 of 32), REST (9 of 32), Agile (7 of 32), AWS (7 of 32)
OTHER ROLES ON THIS TEAM
- Senior Data Engineer posted Oct 14
- Data Architect(Databricks Practice) posted Oct 14
- .Net Developer (Core Banking - Investments & Wealth) posted Sep 28
- Dynamics 365 CRM Developer posted Sep 22
- Hiring Senior .NET Full Stack Developer For Malaysia, KL Location (Hybrid Mode) posted Sep 16
- Lead CyberSecurity Architect - Microsoft Defender XDR & Purview- Project Manager posted Sep 3
- Microsoft Purview SME-Support Engineer posted Sep 3
- Power BI Developer posted Sep 2
- Training & Knowledge Transfer Engineer - MDE, MDCA & Microsoft Purview posted Aug 28
- Murex Market Risk Developer posted Jul 30
- Murex Front Office (FO) Developer / Murex Risk Developer posted Jul 27
- Full Stack Developer(Node JS/Express JS/AWS) posted Jul 9
- Senior Wintel Security Engineer / Infrastructure Security Enginee posted Jul 9
- URGENT HIRING - Microsoft Power Platform Builder (Expert) posted Jul 3
- Senior Android Developer (Kotlin/Java) posted Jul 1
- Senior iOS Developer (Swift) posted Jul 1
- Production Support Engineer (Control-M / SWIFT / Linux) posted Jun 29
- Application Maintenance / Production Support(Java Application) posted Jun 29
- COBOL / AS400 Developer posted Jun 25
- Axway MFT / Secure Transport Support Engineer posted Jun 19
- Senior Informatica Consultant / Data Analyst Lead posted Jun 12
- Application Support / Environment Management Engineer(middleware) posted Jun 9
- Hiring: AI Translator & Project Coordinator posted Jun 8
- Senior AI Engineer posted Jun 8
- Web Developer - Adobe Experience Manager posted Jun 2
- Unix System Administrator (L2/L3) posted May 25
- Senior Java API Developer Role - Kuala Lumpur (Hybrid Model) - Only Malaysians posted May 6
- Full Stack Java Developer posted Apr 20
- Tosca Automation Engineer / Tosca Developer posted Apr 8
- Senior Dotnet Developer posted Mar 24
- Big Data Hadoop Developer posted Aug 14
From the team and dates on Unison Group's own job board.
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