UX Researcher

Role context

We're looking for a UX Researcher to work with us on client projects, on a B2B basis.

In this role, you will lead and support research initiatives across a variety of digital products and services, helping clients make informed product and business decisions through user-centered insights.

You will work closely with designers, strategists, developers, data analysts and stakeholders to identify user needs, validate solutions and shape exceptional customer experiences.

Scope of services

• Preparing and executing research processes, from mapping research problems to analyzing research materials.
• Creating reports and delivering key project insights to the team.
• Conducting research using techniques such as user testing, in-depth interviews, IDIs, occasionally focus group interviews, FGIs, tree testing and card sorting.
• Preparing and facilitating workshops with clients and internal teams.
• Synthesizing and communicating findings to inspire design and product decisions and create visibility across departments.
• Creating personas, user journey maps and blueprints as outputs of the research conducted.
• Collaborating with other researchers and with an interdisciplinary team, including designers, strategists, developers and data analysts.

What we are looking for

• Commercial experience as a UX Researcher working on digital products and services.
• Strong knowledge of qualitative and quantitative research methodologies.
• Deep understanding of the digital product development lifecycle.
• Ability to independently plan and execute research projects.
• Excellent communication, storytelling and presentation skills.
• Ability to navigate multiple stakeholder groups and influence others.
• Strong organizational skills and attention to detail.
• Proactive, solution-oriented mindset.
• Fluency in Polish and professional proficiency in English.
• Knowledge and experience in working with AI.

Nice to have

• Experience working in consulting, agency or multi-project environments.
• Familiarity with tools such as Dovetail, TheyDo, Lookback, Figma and FigJam.

Cooperation terms

• B2B cooperation for independent contractors.
• Suggested commercial range: 10 000 to 12 000 PLN net + VAT per month, depending on experience, expertise, scope and availability.
• Remote cooperation.
• Cooperation in an Apple and Google Workspace-based environment.
• Access to selected project tools, systems and environments where required for project delivery, security or client compliance.
• For long-term B2B collaborators, there may be an option to purchase selected benefits, such as a MultiSport card or enel-med medical packages, on preferential group terms, subject to provider availability and applicable conditions.
• Possibility to cooperate with experienced specialists from strategy, design, research, product, analytics, technology and delivery areas.
• The cooperation is based on agreed project outcomes, delivery quality and clear communication.