Business Manager & Outsystems Technical Lead

The Business Manager, for Xcellink’s OutSystems/ Operations Competency Center plays a key role in driving business growth in the Philippines, while building and strengthening the capabilities needed to deliver Xcellink’s core services effectively.

This role demands understanding of customer needs, identifying growth opportunities, and translating them into practical, scalable applications and solutions that generate real business value. Together with the support of Headquarter Office in Singapore, the Business Manager will support the go-to-market approaches, build POCs Proof-of-Concepts, demonstrations during presales and driving commercial activities for the growth of Philippines business.

Success in this role requires a balance between business engagements and technical execution. The Business Manager ensures that what the solutions and applications is supported by the right capabilities, talent, and delivery models. This involves working closely across sales, delivery, and partner teams to structure solutions, strengthen service offerings, and ensure readiness for consistent and effective delivery.

Beyond business growth, the role also requires building a strong foundation — developing service models, strengthening competencies, and aligning teams — to enable sustainable growth and long-term value creation for customers.

Business Development & Capability Growth Lead (XOCC)

· Drive business growth by creating and implementing strategic initiatives that enhance Xcellink’s service capabilities in delivering services and solutions for customers.

· Position Xcellink not only as a service provider but as a capability partner and Subject-Matter-Expert by tailoring solutions to meet changing customer’s needs.

· Conduct market research and competitive analysis to pinpoint skill gaps, emerging demands, and chances to develop new competencies.

· Work closely with internal teams in both Philippines and Headquarters (Singapore) to ensure we have the right skills, resources, and delivery models to support business growth.

Capability & Revenue Development

· Build and strengthen XOPS as a revenue-generating unit that meets market demand in application development and related technology services.

· Develop and package technical skills (e.g., OutSystems and other platforms) into market-ready service offerings.

· Collaborate with sales and solution teams to create proposals, solutions, and delivery methods that meet customer expectations.

· Lead customer engagement and discovery sessions to translate business needs into scalable service offerings and capability plans through live demonstrations and technical presentations during sales cycles.

· Lead sales initiatives to achieve revenue targets and expand the customer base.

· Collaborate with sales and pre-sales teams, providing technical input for solution design and contract negotiations.

· Ensure successful execution of customer projects, managing multi-disciplinary teams to deliver solutions on time and within budget.

· Monitor key performance indicators (KPIs) related to sales, revenue, and customer acquisition.

· Provide regular reports to senior management on business development and sales activities.

Service Capability Structuring & Commercialization

· Develop and/or implement structured delivery methods

· Mentor and support internal teams to ensure we have depth, scalability, and readiness to secure new business wins.

· Create standard operating procedures and frameworks incorporating Agile methodologies and industry best practices to ensure repeatable delivery.

· Design commercial models, such as pricing strategies, service catalogues, and packaging plans that support business development.

Development Academy (XODA) & Market Enablement

· Build talent pipeline to support both internal development and external market engagement.

· Create training programs and learning platforms that can serve as client-facing offerings and talent solutions.

· Use XODA to assist business development with demonstrations, prototypes, and innovation displays.

· Lead industry engagement initiatives, such as hackathons, boot camps, and workshops, as platforms for lead generation and brand positioning.

Customer Acquisition & Relationship Management

· Design and implement customer acquisition strategies to attract and retain high-value clients.

· Build and maintain strong relationships with key customers, understanding their needs and providing tailored solutions.

Leadership & Team Development

· Foster a collaborative and results-driven team culture.

· Provide technical training for internal teams and external projects as needed.

Requirements

• Bachelor’s degree in Computer Science or a related field. An MBA or equivalent is preferred.
• At least 5 years in business development, with knowledge of Data Center Operations, Software Development, and Workforce Augmentation.
• Proven success in growing business in South Asian markets with a supported industry network.
• At least 8 years in experience developing web and mobile applications using OutSystems
• Working Knowlege with web technologies like ASP .NET, C#, or Java, HTML, CSS, JavaScript and RESTful APIs
• 5+ years' experience working on relational database language like SQL/Oracle and writing T-SQL queries.
• Preferably to have experience in completing at least five full application development lifecycles.
• Knowledge of relational data modelling principles and experience building database objects using E-R modelling tools
• Ability in building apps with responsive web design compatible with various devices, exposing and consuming SOAP and RESTful APIs
• Agile/scrum methodology of project delivery
• Familiarity with OutSystems lifetime, service center
• Ability to work independently and proactively communicates status and risks to project leadership and possess strong problem-solving skills
• OutSystems certifications: Associate Reactive Developer (O11), Associate Tech Lead (O11), Expert Traditional Web Developer (O11), Architecture Specialist (O11), Architecture Specialist (ODC) would be advantangeous.

Benefits

• Supportive and Collaborative team work environment
• Company engagement events
• Medical Benefits
• Professional Learning Development Opportunities