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Supabase

Support Engineer (AMER)

Remote, AMER
Level
Mid
Work type
Remote · Americas

Not stated in the posting: salary, visa.

Open. First seen 14 March 2026.

Apply on the company's site →

About the role

Supabase's standard text

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.

You will:

  • Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.
  • Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.
  • Monitor multiple feedback channels, e.g. Github Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).
  • Identify where internal tooling might be developed or obtained to improve support efficiency.
  • Reproduce issues, create test cases and improve test coverage, if you have experience with testing.

You are:

  • Experienced in customer support, with 3+ years of experience providing developer support to technical customers.
  • Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.
  • Excellent communication skills and fluency in English.
  • Skilled in using Linux/Unix operating systems and the command line.
  • Experienced working with GitHub Issues and Discussions.
  • Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.
  • Having a degree in Computer Science is a plus too.

Timezones & Logistics

  • It’s a full-time position with a required location in North American time zones (we don’t believe in sustainability of overnight shifts).

What We Offer

  • Fully Remote
Supabase's standard text

We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

  • ESOP

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

  • Tech Allowance

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

  • Health Benefits

Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

  • Annual Off-Sites
Supabase's standard text

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

  • Flexible Work

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

  • Professional Development

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

  • ~400 team members
  • 60+ countries
  • 20+ languages spoken
  • Over $1B raised (including our $500M Series F)
  • 540,000+ community members
Supabase's standard text

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

What this role asks for

Particular to this role

Node.js · Unix

Rare in Supabase's other 48 open postings.

In most of Supabase's ads

PostgreSQL · Vector Databases

Named in most of its open postings, whatever the role.

58% of this description is written for the role. The rest is Supabase's standard text, folded away below.

Compared with Supabase's other open jobs.

The team: Support HIRES STEADILY

This role is one of 9 open in Support. 1 was posted in the last 30 days and the oldest in January: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

Linux (9 of 9), PostgreSQL (9 of 9), SQL (9 of 9), Supabase (9 of 9), Vector Databases (9 of 9), GitHub (5 of 9), JavaScript (5 of 9)

OTHER ROLES ON THIS TEAM

From the team and dates on Supabase's own job board.

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