Senior Staff, Technical Program Manager

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Role Overview and What You Will Do

As a Technical Program Manager, you will work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC). In addition, the ideal candidate must possess a high degree of collaborative skills, and the ability to communicate effectively on many levels.

Responsibilities

• Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data.
• Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company.
• Solid Platform, Web services, API technologies experience.
• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption.
• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision.
• Should be able to come up with scenarios and business requirements by analyzing data and business needs.
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Strong cultural change management experience
• Identify, Propose and Implement ongoing data strategy and drive data quality improvements
• Establishes, enables and improves systems to manage product feedback from customers to resolve issues.

Who we are looking for (Basic Qualifications)

• Minimum of 12 Years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analytics
• Minimum of 5 Years in Platform, Web design, API that are used by internal & external teams.
• Flexible, agile and fast learner.

Preferred

• Bachelor’s degree or equivalent work experience required Outstanding verbal and written communication
• Excellent cross-group collaboration and communication skills
• Demonstrated virtual team leadership capabilities
• Knowledge or experience agile development methodologies (i.e. Scrum).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/