1162 - Cisco ThousandEyes Architect

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We need an English-proficient Cisco ThousandEyes Architect, based in no, available to work remotely.

Are you the one we are looking for?

Responsibilities:

• Lead discovery workshops and architecture assessments to design Cisco ThousandEyes solutions (Cloud, Enterprise, and Endpoint Agent placement; test strategy; alerting architecture) aligned to client business and network topology.
• Serve as the senior (Level 3+) technical escalation point for complex BGP, routing, SD-WAN, and platform-level issues beyond Level 1/Level 2 scope, engaging Cisco TAC and account teams as needed.
• Define and document reference architectures, agent deployment standards, dashboard/reporting frameworks, and integration patterns (ITSM, SIEM, webhook, API) for client and internal enablement.
• Partner with Sales, Presales, and Solution Architecture teams to scope ThousandEyes engagements, build Statements of Work, size effort and pricing, and present technical solutions to client stakeholders.
• Lead onboarding and migration engagements, including legacy monitoring tool rationalization, enterprise-scale agent rollout planning, and test/alert rationalization.
• Provide architectural guidance on integrating ThousandEyes telemetry with broader network, cloud, and SD-WAN environments (AWS/Azure/GCP connectivity, Cisco SD-WAN/Viptela, Meraki).
• Lead client-facing Quarterly Business Reviews and roadmap sessions, translating ThousandEyes data (Internet Insights, BGP Route Views, outage analysis) into strategic recommendations.
• Mentor and technically develop Level 1/Level 2 engineers, including runbook creation, knowledge-transfer sessions, and escalation reviews.
• Drive automation and API-based integrations (ThousandEyes API, Python, Terraform) to scale monitoring, reporting, and remediation workflows across the managed services portfolio.
• Evaluate new Cisco ThousandEyes capabilities (Endpoint Agent, Internet Insights, Cloud Insights) and lead proof-of-concept efforts to expand Trace3's service offering.
• Own the technical relationship for strategic and enterprise accounts, acting as a trusted advisor on digital experience monitoring strategy.
• Participate in a global, cross-time-zone delivery model, including occasional after-hours support for critical escalations or major incident response.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience; advanced certifications strongly preferred.
• 5+ years of network engineering/architecture experience, including 3+ years designing and leading Cisco ThousandEyes deployments at enterprise scale.
• Deep expertise across all ThousandEyes test types (Network, DNS, HTTP Server, Page Load, Voice, BGP) and agent types (Cloud, Enterprise, Endpoint), including large-scale rollout and rationalization.
• Expert-level knowledge of routing protocols (BGP, OSPF), TCP/IP, DNS, HTTP/HTTPS, SD-WAN (Cisco Viptela/Meraki), and cloud connectivity architectures (AWS Direct Connect, Azure ExpressRoute, GCP Interconnect).
• Proven experience leading client-facing discovery, architecture design, and presales/SOW scoping engagements.
• Strong scripting and automation skills (Python, ThousandEyes API, Terraform) for integration and reporting at scale.
• CCNP or CCIE (or equivalent advanced networking certification) required; Cisco ThousandEyes certification strongly preferred.
• Experience integrating ThousandEyes with ITSM/SIEM platforms (ServiceNow, Splunk) and broader observability stacks.
• Exceptional executive communication, consulting, and presentation skills, with the ability to advise C-level and IT leadership stakeholders.
• Demonstrated ability to mentor technical teams and lead globally distributed, cross-time-zone engagements.

It's a plus:

• Experience integrating ThousandEyes telemetry into broader ITSM, SIEM, and observability ecosystems (e.g., ServiceNow, Splunk).
• Experience sizing engagements, developing Statements of Work (SOWs), and presenting solutions with Sales/Presales teams.
• Proven ability to mentor Level 1/Level 2 engineers, lead Quarterly Business Reviews (QBRs), and advise C-level/IT leadership stakeholders.
• Advanced certifications such as Cisco ThousandEyes Certification or CCIE.

Compensation:

• The salary range offered for this position varies from (USD) $4,500 - $6,500 per month, depending on seniority and skillset.
• This position is for a full time contract, through a payroll platform.
• The talent will work remotely allocated at our client.