Collection Analyst - French Speaking

We are looking for a Cash Collector who wants to deliver a high-level of customer service and who wants to strive each day to ensure customer satisfaction.

About Sidetrade:

Sidetrade (Euronext Growth: ALBFR.PA) is an AI-native company dedicated to Order-to-Cash (O2C). Its platform combines O2C applications, autonomous AI agents, and Aimie IQ, an intelligent natural-language interface that helps multinationals accelerate their cash generation, all built on SAFE, the Sidetrade Agentic Framework for Enterprise. Sidetrade operates the world's largest proprietary O2C Data Lake, built on $9 trillion in B2B transactions and millions of buying companies.

Curious about Sidetrade? Catch Aimie in motion: Aimie Video

Requirements

What you’ll be doing:

• Ensure that the cash collection activities meet the clients’ requirements.
• Handle complex customers’ accounts and negotiate payment plans.
• Maintain accurate records of all customer interactions by using Sidetrade software.
• Monitor accounts and provide reporting on collection activity.
• Analyse accounts and determine the best collections strategies.
• Escalate any complex account/situation with a solution-driven approach.

What you’ll bring:

• All experience levels are considered, ideally with 1 years’ experience in accounts receivable, cash collections, finance, or banking industry (a minimum in customer service or relations can be considered.
• Love working towards targets, deliver on goals and meet deadline.
• Proactive, driven and business-focused.
• Excellent communication and negotiation skills, including a good telephone manner and a professional approach.
• Good usage in Microsoft Office Tools (Word, Excel).
• Autonomy and team-working.
• Resilient and persistent mindset.
• Fluent in speaking French.
• A second European language is an advantage, ideally English

Benefits

• Attractive location- office based in the heart of Dublin city centre
• Hybrid work model – a flexible mix of in-office and remote days.
• Great culture – active Social Club organizing regular team events and activities.
• Health & wellness – medical coverage, life insurance, and other wellness programs.
• Time off – competitive paid holidays plus public holidays.
• Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support.

We’re committed to providing a welcoming and inclusive experience for every candidate If you need any accommodation during the hiring process, just let us know.