Senior Staff TPM - Core Infrastructure & Platform Evolution

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About the role

We are looking for a Technical Program Manager (TPM) at the Senior Staff level to serve as a horizontal technology leader across our Core Infrastructure and Platform teams. At Nubank, a TPM is an Outcome Owner—an engineer at heart with the programmatic capability to lead complex, cross-functional initiatives from inception to production. You are fully accountable for the efficiency, scaling, and modernization of our foundational platforms.

Your mission is to lead horizontal infrastructure transformations at a massive scale. You will optimize database and network utilization, steer regionalization strategies, and guide our architectural evolution—whether that means refactoring monoliths into microservices or right-sizing macro-services. Crucially, you will be at the forefront of integrating AI into our core foundational platforms and ML infrastructure to maximize engineering leverage.

Core Responsibilities

• Own Infrastructure Evolution: Lead programmatic execution for large-scale architectural shifts, including microservices refactoring, service optimization, and complex regionalization strategies.
• Maximize Efficiency & Scale: Drive initiatives to drastically increase hardware, database, and network utilization across our global infrastructure footprint.
• Steer AI/ML Platform Transformations: Own the program roadmap for embedding cutting-edge AI capabilities and advanced ML infrastructure directly into our foundational core platforms.
• Collaborate Horizontally: Roll up your sleeves to map out and manage deep technical dependencies across disparate infrastructure, data engineering, and platform squads.
• Define North-Star Architecture: Partner with senior engineering stakeholders to determine what our destination, long-term technical architecture looks like, converting that vision into actionable engineering phases.

Core Qualifications (What We’re Looking For)

• The "Engineer‑First" Background: A proven foundational background as an Infrastructure, Site Reliability (SRE), or Core Backend Engineer earlier in your career before moving into technical program leadership. Please note: This is not a project coordinator role. We require deep technical expertise in these areas to effectively guide the engineering organization.
• Hands-on Technical Leadership: A strong track record of driving initiatives not just through tracking, but through active technical contribution. You possess the hands-on technical leadership and ability to unblock teams using your own technical expertise when complex engineering bottlenecks arise.
• Ownership & Entrepreneurial Mindset: A distinct ownership mentality with an entrepreneurial, "raise the bar" attitude. You don't just manage a roadmap; you treat the infrastructure as your own product, constantly pushing for higher standards of engineering excellence, efficiency, and scale.
• High-Scale Infrastructure Depth: Extensive experience managing massive cloud-native systems, focusing heavily on core networking, distributed databases, and high-utilization environments.
• AI Transformation Experience: A highly valued track record of leading or heavily contributing to AI/ML transformation initiatives at scale.
• Architectural Mastery: Proven ability to navigate complex architectural patterns (monoliths, microservices, nano-services) and successfully execute horizontal multi-year infrastructure roadmaps.
• Execution Mindset: Strong business acumen, executive communication skills, and a natural ability to step in and aggressively unblock engineering teams in an agile, fast-moving environment.

Our Benefits

• Top Tier Medical Insurance
• Top Tier Dental and Vision Insurance
• 401(k) matching
• 20 days time off, 14 company holidays, and great culture that emphasizes work life balance.
• Life Insurance and AD&D
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• NuCare - Our mental health and wellness assistance program
• Extended maternity and paternity leaves
• Saving Plans - Health Saving Account and Flexible Spending Account
• Twice a week in the office + quarterly trips to Sao Paulo (Brazil) to build relationships with coworkers.