Senior AI Solutions Engineer (Python & AWS Bedrock)
- Level
- Senior
- Work type
- Remote · Brazil only
Not stated in the posting: salary, visa.
Open. First seen 26 June 2026.
About the role
Join Our Team
Oowlish Technology's standard text
Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.
We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence.
About the Role
We are looking for an experienced AI Solutions Engineer to help build an AI-powered IT Help Desk Automation platform using AWS Bedrock and modern serverless technologies.
This role focuses on designing intelligent automation workflows that leverage AI agents to streamline IT operations, including ticket triage, request routing, and identity/access management automation across enterprise systems.
The ideal candidate combines strong Python development skills with hands-on experience building AI-powered applications using AWS Bedrock and modern AWS serverless services.
Key Responsibilities:
- Design and develop AI-powered automation solutions using AWS Bedrock.
- Build and orchestrate AI agents capable of handling IT help desk workflows.
- Develop integrations with enterprise platforms using REST APIs.
- Implement automation for ticket triage, routing, and access request workflows.
- Build serverless applications using AWS Lambda and Step Functions.
- Integrate AI workflows with KACE, Okta, Azure AD, and similar enterprise platforms.
- Design secure, scalable, and maintainable cloud-native solutions.
- Collaborate with engineering teams to continuously improve AI agent performance.
- Participate in architecture discussions and technical decision-making.
Requirements:
- 5+ years of software engineering experience.
- Strong Python development experience.
- Hands-on experience with AWS cloud services.
- Experience building cloud-native applications.
- Experience integrating enterprise systems using REST APIs.
- Strong problem-solving skills.
- Experience working in Agile environments.
- Strong English communication skills.
Must Have:
- Strong Python development experience.
- Hands-on experience with AWS Bedrock.
- Experience building AI Agents.
- Experience with:
- Bedrock Agents
- Action Groups
- Guardrails
- Experience developing serverless applications using:
- AWS Lambda
- AWS Step Functions
- Experience integrating enterprise systems through REST APIs.
- Experience with identity and access management integrations.
- Experience designing scalable cloud-native architectures.
- Strong understanding of Generative AI application development.
Nice to Have:
- Experience integrating with:
- Okta
- Azure Active Directory (Azure AD)
- KACE
- Experience with enterprise ITSM platforms.
- Experience with authentication and identity management.
- Experience with Amazon API Gateway.
- Experience with EventBridge or SQS.
- Experience with Infrastructure as Code.
- Experience with prompt engineering.
- Experience optimizing AI agent workflows.
Benefits & Perks:
Oowlish Technology's standard text
Home office;
Competitive compensation based on experience;
Oowlish Technology's standard text
Career plans to allow for extensive growth in the company;
International Projects;
Oowlish English Program (Technical and Conversational);
Games and Competitions;
You can also apply here:
Website: https://www.oowlish.com/work-with-us/
Oowlish Technology's standard text
LinkedIn: https://www.linkedin.com/company/oowlish/jobs/
Instagram: https://www.instagram.com/oowlishtechnology/
What this role asks for
Particular to this role
Active Directory · Azure · IAM · Okta · Prompt Engineering
Rare in Oowlish Technology's other 13 open postings.
Standard for solutions / sales engineering roles
Python
Common in solutions / sales engineering postings at any company.
In most of Oowlish Technology's ads
AWS
Named in most of its open postings, whatever the role.
77% of this description is written for the role. The rest is Oowlish Technology's standard text, folded away below.
Read against Oowlish Technology's other open postings on this site.
The team: Python Engineer
This role is one of 3 open in Python Engineer.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
Amazon Bedrock (3 of 3), AWS (3 of 3), Python (3 of 3), Agile (2 of 3), CI/CD (2 of 3), Generative AI (2 of 3), Prompt Engineering (2 of 3)
OTHER ROLES ON THIS TEAM
- Senior Amazon Connect Engineer (Conversational AI) posted Sep 2
- Full Stack Web Engineer (Python & React) posted Jun 29
From the team and dates on Oowlish Technology's own job board.
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