Critical Infrastructure Engineer II

Responsibilities for this position include utilizing advanced skills to perform preventative and corrective maintenance of all electrical, mechanical, and HVAC equipment for all data center(s) assigned and maintaining mission-critical uptime of 99.999% or higher. Other responsibilities include vendor management, scheduling and documentation control. Must build and maintain a strong working relationship with the Data Center Technician (DCT) and provide hands-on training as required.

Key Responsibilities & Essential Job Functions

• 24x7 facility on-call responsibility.
• Monitor and maintain the operations, maintenance, and repair of all mission-critical equipment and systems supporting 24x7 data center operations to achieve 99.999% uptime and 100% compliance with all customer SLAs.
• Manage vendor relationships.
• Read and interpret blueprints, engineering specifications, project plans, and other technical documents.
• Drive change toward operational excellence goals.
• Identify constraints and propose solutions.
• Assist in disaster recovery "dry run" exercises.
• Assist in commissioning efforts.
• Maintain AHJ requirements.
• Maintain and implement change windows per company policies.
• Assist in the provisioning of power for customer orders and other electrical modifications as assigned while maintaining a safe work environment.
• Assist with off-hours and weekend maintenance activities when required.
• Assist with reports on customer utilization, including space and power.
• Read and prepare Method of Procedures (MOPs) and Standard Operating Procedures (SOPs) for all maintenance and operational aspects of the data center.
• Perform assigned facility rounds to ensure proper equipment operation, aesthetics, and cleanliness.
• Monitor and respond to facility equipment alerts.
• Perform other duties as assigned by management.

Required Qualifications

• 2 years of data center experience.
• 4+ years of experience with root cause analysis and troubleshooting/problem solving.
• Experience working with building automation systems.
• 4+ years of experience within a critical infrastructure environment.
• Understanding of electrical and mechanical systems involved in critical data center operations, including:
• Feeders
• Transformers
• Generators
• Switchgear
• UPS systems
• ATS units
• PDU units
• Chillers
• Pumps
• Air handling units
• CRAH units
• Applicable military experience.
• Applicable trade experience.

Preferred Qualifications

• Electrical or mechanical certifications.
• Associate's degree or higher in a relevant engineering discipline.
• 5+ years of experience working in data centers with an emphasis on building and equipment operation.
• Demonstrated ability to meet or exceed functional and technical depth and complexity requirements.

Physical Requirements

• Ability to sit for extended periods of time.
• Walk or stand for 50% of the time.
• Moderate to advanced keyboard usage.
• Ability to lift up to 50 lbs.
• Ability to travel up to 5% of the time.

Safety Hazards

This position may be exposed to the following hazards:

• ☒ Chemical
• ☒ Electrical
• ☒ Ergonomics
• ☒ Climb Ladders
• ☒ Mechanical Lift
• ☒ Noise
• ☒ Temperature Extremes
• ☒ Trip/Fall
• ☒ Driving (must possess valid driver's license and insurance)

Compensation

Base Pay Range: $40.00 - $45.00 per hour

The actual pay offered will depend on the candidate’s experience, location, and qualifications.

Work Location Eligibility

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.