Platform Administrator
- Level
- Mid
- Work type
- Remote
Not stated in the posting: salary, visa.
Open. First seen 23 May 2026.
Found on Remote OK
About the role
SharkNinja's standard text
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Role Overview
We are seeking a motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain our customer experience technology platforms, with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with Genesys, Amazon Connect is also relevant). This role plays a key part in ensuring our CX systems remain stable, scalable, and aligned with evolving business needs.
This is an ideal opportunity for an early-career professional looking to grow into CX systems development, integration engineering, or platform architecture, while gaining hands-on experience in DevOps, release management, and CX platform operations.
You will work closely with CX engineers, system developers, and business stakeholders to support platform operations, assist with releases, and help implement improvements that
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What this role asks for
Particular to this role
Salesforce
Rare in SharkNinja's other 70 open postings.
62% of this description is written for the role. The rest is SharkNinja's standard text, folded away below.
Compared with SharkNinja's other open jobs.
Other openings for this role
2 open postings for this role in Remote, first posted 1 April 2026. The company is likely hiring for more than one position. None has been taken down and posted again.
- 23 May 2026 – open (this posting)
- 1 April 2026 – open
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