Service Engineer

SOFMEDICA is one of the leading education-driven MedTech groups, with over 30 years of experience in advancing healthcare through innovation and medical education. Today, we have a strong presence across multiple markets, partnering with healthcare professionals and institutions to bring cutting-edge medical technologies closer to patients.

We are looking for a Service Engineer to join our team and bring engineering expertise closer to healthcare, ensuring the reliable performance of SofMedica’s medical equipment and an excellent customer experience.

Your Role

• Install, inspect, maintain, calibrate, troubleshoot, and repair medical devices at customer sites.
• Perform preventive maintenance and respond to unplanned technical interventions, ensuring equipment reliability and proper operation.
• Provide technical support to customers and implement corrective actions when required.
• Train customer teams on the correct and safe use of medical equipment and develop relevant technical materials.
• Maintain accurate service documentation, equipment records, inspection plans, and spare-parts requirements.
• Prepare regular reports on installations, maintenance, repairs, calibrations, corrective actions, and identified non-conformities.

Requirements

• Degree in Biomedical Engineering, Electrical/Electronic Engineering, Mechanical Engineering, or a related technical field.
• Previous experience in the installation, maintenance, troubleshooting, or repair of technical equipment, ideally within the medical device sector.
• Strong technical, analytical, and problem-solving skills.
• Hands-on approach and ability to work independently in the field.
• Strong customer orientation and communication skills.
• Ability to explain technical concepts clearly and deliver technical training.
• Good organizational skills and attention to detail.
• Good command of English, both written and spoken.
• Availability to travel according to customer and business needs.
• Valid driving licence.

Benefits

• Competitive compensation and benefits package.
• Access to professional training and development opportunities.
• The opportunity to work within an innovative, international healthcare technology environment across multiple markets.
• A professional working environment that values high standards, integrity, and ethical conduct.

SofMedica Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds and make employment decisions based on qualifications, skills, and relevant experience.