Engineering Manager, Terminal Enterprise Features

Who we are

About the team

As a platform company powering businesses around the world, Stripe processes payments, runs marketplaces, detects fraud, helps entrepreneurs start internet businesses from anywhere, builds world-class, developer-friendly APIs, and more. Stripe’s engineering teams build the business logic that powers all of this. As a software engineering manager at Stripe, you’ll lead teams that build and expand APIs, services, and experiences. You’ll also work with partners to launch new markets and vertical capabilities.

Stripe Terminal helps our users extend their online presence into the physical world. The Terminal team’s mission is to make accepting in-person payments as easy as the Stripe API has made accepting online payments—enabling unified commerce. With Terminal, businesses can unify their in-person and online experiences, unlocking payment use cases that fit their business models—whether they’re creating a modern retail experience, extending a website to a pop-up store, or enabling mobile point-of-sale payments at an event.

Within Terminal, the Enterprise team enables our largest and most influential merchants to scale their businesses globally through:

• Enterprise features, including in-person refunds, loyalty, and DCC
• Enterprise-focused point-of-sale integrations
• Vertical-specific payment methods, including SNAP EBT, Link integrations, merchant-specific QR payments, private-label credit cards and gift cards, and fleet fuel cards

What you’ll do

As an Engineering Manager on the Terminal Enterprise Features team, you’ll launch and scale merchant-specific features, build shared tooling for Terminal’s largest merchants, and partner with cross-functional teams across Stripe, including Go-to-Market, Legal, Design, and Product.

You’ll:

• Partner with Stripe leaders across the company to create and advance the vision for Stripe’s unified commerce offering, bringing in-person and online payments together
• Set the roadmap and priorities for your team and coordinate dependencies across the company
• Support the engineering team in achieving a high level of technical excellence and stability
• Develop processes that help the team do its best work and collaborate effectively with the rest of Stripe
• Recruit excellent engineers in partnership with Stripe’s Recruiting team and develop engineers on the team, helping them advance in their careers
• Develop a deep understanding of core Stripe APIs and influence their design to work effectively with card-present payments while building a platform for unified commerce
• Empower and guide your team to build and scale integrations and core abstractions across payment methods, gift cards, and point-of-sale connectors for large enterprises
• Deliver essential enterprise features such as DCC and in-person refunds

Minimum requirements

• 5+ years of experience in engineering leadership across mobile, API, and backend development teams, with demonstrated broad technical leadership
• Experience building diverse teams to tackle challenging technical problems
• An understanding of AI’s impact and a strong product mindset, with the ability to turn emerging capabilities into clear customer and business value
• Experience thriving in a collaborative environment involving different stakeholders and subject-matter experts
• Experience building and managing scalable, resilient, and observable systems across the stack
• The ability to listen well, internalize the best ideas from across the organization, and set a vision that others are excited to support
• The ability to put yourself in the shoes of Stripe’s merchants and users
• Experience leading large technical projects with internal and external dependencies and impact across multiple teams

Preferred qualifications

• Industry experience building, or managing teams that have built, in-person checkout experiences or payment-method integrations
• Experience with in-person payment hardware and software, such as card readers and firmware
• A deep understanding of the payments industry