Senior / Staff Forward Deployed Engineer

About Us

2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.

**Please note, this role is 5 days/week on-site in NYC**

The Role

As a Senior Forward Deployed Engineer, you'll work directly with our largest enterprise customers to understand their needs and build the software that connects Legora to their systems and workflows.

You'll own complex engineering projects from an ambiguous customer request through technical scoping, implementation, and production delivery. Your work will span custom integrations and contributions to Legora's core product. You'll use your technical and product judgment to determine what a customer needs, what we can deliver, and where a solution has value beyond a single engagement.

This is a hands-on senior individual contributor role within Enterprise Engineering. You'll bring the engineering depth to contribute directly to our core product, alongside the communication and judgment to lead technical delivery with customers. You'll work closely with product engineers, Legal Engineers, and Engagement Managers, taking ownership of technical decisions and implementation.

What You'll Be Doing

• Work directly with enterprise customers to understand their systems, workflows, and constraints, translating their needs into clear technical requirements.
• Own engineering delivery from discovery and solution design through implementation, testing, deployment, and troubleshooting.
• Resolve ambiguity across customer stakeholders and internal teams. Challenge assumptions, explain tradeoffs, and align people on a realistic scope and timeline.
• Build integrations between Legora and customer systems, alongside changes to our core product. Identify opportunities to turn customer-specific work into reusable capabilities.
• Manage multiple engagements with a high degree of independence, sequencing work, identifying dependencies, and communicating risks early.
• Diagnose and resolve complex issues where Legora meets a customer's environment, applying sound engineering judgment under time pressure.
• Bring customer insights back into product and engineering decisions, and help develop reusable tooling and engineering practices as the function grows.

Who You Are

• 5-7+ years of software engineering experience, with recent, hands-on ownership of production software and clear responsibility for technical decisions and delivery.
• Strong software engineering fundamentals. You can independently design, build, test, and ship reliable software, and work effectively in an existing product codebase.
• Comfortable leading technical conversations with customers. You can explain decisions and tradeoffs clearly to both engineers and nontechnical stakeholders.
• Experienced in taking ambiguous problems across multiple teams and turning them into working solutions. You can point to what you decided, built, and delivered.
• Strong product judgment. You understand the problem behind a request and can balance immediate customer needs with maintainability and broader product value.
• Able to prioritise and deliver without detailed direction. You set realistic expectations, surface problems early, and take responsibility for outcomes.
• Adaptable across technologies and environments. You can learn unfamiliar systems quickly and make progress when requirements evolve.

Nice to Have

• Experience building B2B enterprise software in a fast-moving environment.
• Previous forward deployed or embedded engineering experience involving hands-on production development.
• Experience working across engineering and product, particularly where you helped define what to build.
• Familiarity with enterprise integrations, APIs, authentication, and data flows across systems you don't control.
• TypeScript experience. We use it extensively, but welcome strong engineers from other stacks.

What’s In It For You

• Global collaboration: Partner with teams and clients across Europe, APAC, and North America.
• Competitive package: Comprehensive salary, benefits, and tools for success.
• Meaningful work: Your efforts shape how thousands of lawyers use AI daily.
• In-person environment: Union Square office designed for ambitious builders and company provided lunch daily.
• Benefits & Perks: We invest in our people with a comprehensive, thoughtfully designed benefits package:

Medical, Dental & Vision

• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA (based on plan selection)
• Dental plans via MetLife
• Vision plans via Vision Care

Family Support

• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents

Additional Perks

• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match
• Unlimited PTO
• Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more