OT Business Application Engineer (MES-Serialization, Remote, English, Slovenian)

D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

Responsibilities:

• Review, and update SDLC documentation for automation systems (RS, SDS, HDS, Protocols, etc.).
• Disaster Recovery Planning and testing for OT systems.
• Join the daily support Rota for the support services department.
• Out of hours On-call Application Support when required.
• Periodic reporting of tasks complete and support provided.
• Drive improvements and innovations across shopfloor applications engaging with Client teams on a regular basis.

Manufacturing Execution System (MES)

• Manufacturing Execution System operational support, maintenance and monitoring.
• First line support for end users and technical service departments.
• Periodic performance review in line with the defined system procedures.
• Recipe updates.
• Assist in project implementations and provide operational feedback to project teams.
• Act as coordinator site representative in hardware or application vendor/supplier support.

Data Historian

• Data historian operational support, maintenance and monitoring.
• First line support for end users and technical service departments.
• Periodic performance review in line with the defined system procedures.
• Troubleshooting of data acquisition interfaces.
• Provide on demand data reports facilitating quality investigations or PAT requests.
• Assist in project implementations and provide operational feedback to project teams.
• Act as coordinator site representative in hardware or application vendor/supplier support.

Serialization Systems

• Serialization operational support, maintenance and monitoring.
• First line support for end users and technical service departments.
• Periodic performance review in line with the defined system procedures.
• Troubleshooting of vision system performance.
• Provide on demand data reports facilitating quality investigations or PAT requests.
• Assist in project implementations and provide operational feedback to project teams.
• Act as coordinator site representative in hardware or application vendor/supplier support.

Business Applications

• Various Business Application operational support, maintenance and monitoring.
• First line support for end users, acting as a super user.
• Application administration and ownership.
• Periodic performance review in line with site defined procedures.
• Lead person in SDLC documentation such as HDS, URS, FRS.
• Act as coordinator site representative in hardware or application vendor/supplier support.

Requirements

• Bachelor's degree in appropriate field of study or equivalent work experience.
• Experience in a cGMP environment is essential.
• MES/OSI-PI or General Process Control knowledge is essential.
• Deep understanding of serialization and understanding of manufacturing processes.
• Good knowledge of process data interfaces such as OPC DA, A&E, UA, Modbus.
• Good knowledge of MS Office tools usage and automation.
• Knowledge of PLC/SCADA, Hardware and Networking.
• Understanding of IT Security/cybersecurity.
• Ability to prioritize the criticality of support issues as they arise and act accordingly.
• Excellent analytical and problem-solving skills.
• Excellent communication and reporting attitude.
• Handle and operate efficiently under pressure.
• Fluency in Slovenian and English.
• Candidates must be able to present a Criminal Record (not older than 3 months).

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