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Lightning AI

Network Operations Center (NOC) Analyst

Fort Worth, Texas, United States; Lisle, Illinois, United States; Quincy, Washington, United States
Salary
$85,000 - $100,000
Level
Mid
Work type
Hybrid · Fort Worth
Visa
Not offered

Open. First seen 13 October 2026.

Apply on the company's site →

What this role asks for

Particular to this role

Bash · Datadog · Grafana · Prometheus

Rare in Lightning AI's other 36 open postings.

In most of Lightning AI's ads

PyTorch

Named in most of its open postings, whatever the role.

61% of this description is written for the role. The rest is Lightning AI's standard text, folded away below.

Read against Lightning AI's other open postings on this site.

The team: Data Center Operations HIRES STEADILY

This role is one of 7 open in Data Center Operations. 2 were posted in the last 30 days and the oldest in July: a team that hires all year rather than one being built.

WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS

PyTorch (7 of 7), Linux (4 of 7), React (3 of 7), Jira (2 of 7)

OTHER ROLES ON THIS TEAM

From the team and dates on Lightning AI's own job board.

About the role

Lightning AI's standard text

Who We Are

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

The Way We Work

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:

  • Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
  • Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.
  • Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.
  • Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.
  • Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.
  • Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.

What We're Looking For

Lightning AI is seeking Network Operations Center (NOC) Analysts to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This is a technically focused role centered on telemetry analysis, infrastructure monitoring, and independent diagnosis of compute, network, and hardware systems.

You will serve as the first line of technical response — analyzing telemetry signals, diagnosing system anomalies, and troubleshooting Linux and network-layer issues before escalating with clear, actionable findings. You will operate with a high degree of independence, applying sound judgment in situations that often extend beyond predefined runbooks.

This role offers a clear pathway toward positions in network engineering, site reliability, or data center operations, and the opportunity work with next-generation AI hardware and some of the most advanced compute infrastructure deployed today.

This role is based onsite at one of our data center facilities in Lisle, IL; Fort Worth, TX; or Quincy, WA. Shift flexibility is required to support our 24/7 operations environment. We are not able to provide visa sponsorship for this position at this time.

What You'll Do

  • Monitor data center systems using telemetry data, dashboards, and alerting tools to detect anomalies and emerging issues
  • Perform independent technical diagnosis across Linux systems, network connectivity, and hardware health using command-line tools, logs, and diagnostic utilities
  • Troubleshoot network-layer issues including connectivity, routing, and interface errors
  • Triage and escalate incidents to the appropriate teams (hardware, network, SRE) with technically accurate summaries, relevant logs, and telemetry findings
  • Create and maintain detailed tickets documenting diagnostic steps, technical findings, and observed system behavior
  • Identify recurring alert patterns through telemetry analysis and surface findings to improve monitoring coverage and reliability

What You'll Need

Required Qualifications

  • Hands-on Linux experience including command-line proficiency and system log analysis
  • Practical understanding of networking concepts: TCP/IP, DNS, routing, and diagnostic tools (ping, traceroute, netstat, tcpdump)
  • Ability to independently diagnose technical issues and exercise sound judgment in ambiguous situations
  • Clear, precise communication skills with strong technical documentation ability
  • Availability to work overnight and rotating shifts in a 24/7 environment

Ideal Experience

  • Experience with Grafana, Datadog, or Prometheus
  • Familiarity with HPC or GPU-based infrastructure
  • Scripting experience in Bash or Python

Compensation

We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.

The anticipated annual base salary range for this role is:

$85,000—$100,000 USD

Benefits and Perks

Lightning AI's standard text

We offer a comprehensive and competitive benefits package designed to support our employees’ health, well-being, and long-term success:

  • Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
  • Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
  • Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
  • Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
  • Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
  • Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
  • Professional Development: Annual learning and development allowance to support your professional growth.
  • Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
  • Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
  • Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
  • In-Office Meals: Complimentary meals at our office hubs.
Lightning AI's standard text

Benefits may vary by location, team, and role.

At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.

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