Business Analyst - AI Response Evaluation Specialist

About the Role

We are looking for a detail-oriented Business Analyst – AI Evaluation Specialist to support a project focused on assessing and comparing chatbot responses. You will evaluate multiple AI-generated outputs against defined business requirements and quality criteria, analyze business processes, and deliver structured assessments that help improve the accuracy and usefulness of AI systems. The ideal candidate combines strong business analysis, data interpretation, requirements documentation, and critical evaluation skills with the ability to communicate clear, evidence-based conclusions.

Key Responsibilities

• Gather, analyze, and document business requirements, stakeholder expectations, and project objectives.
• Compare multiple chatbot responses and assess their accuracy, relevance, completeness, and alignment with defined evaluation criteria.
• Conduct structured evaluations and provide clear, evidence-based final assessments of AI-generated outputs.
• Translate business requirements into functional specifications, evaluation criteria, and actionable documentation.
• Analyze workflows, business processes, and data to identify gaps, inefficiencies, and improvement opportunities.
• Create reports, dashboards, process maps, and other project documentation.
• Support project planning, testing, implementation, and user acceptance testing (UAT).
• Collaborate with technical teams and business stakeholders to ensure project requirements are understood and met.
• Track project progress, risks, dependencies, and key performance indicators (KPIs).
• Present findings, insights, and recommendations to support informed decision-making.
• Maintain consistent evaluation quality and meet project deadlines and task completion targets.

Requirements

• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• At least 3 years of professional experience as a Business Analyst or in a similar analytical role.
• Strong analytical thinking, problem-solving, and decision-making skills.
• Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools.
• Experience gathering requirements, documenting functional specifications, and mapping business processes.
• Strong attention to detail and the ability to compare complex information against defined criteria.
• Excellent written communication, reporting, and documentation skills.
• Ability to collaborate with cross-functional teams and manage multiple priorities independently.
• Willingness to work five days per week, including weekends when required, with two weekdays off during the project.