TAWANTECH
Senior Microservices Support Engineer
Riyadh
- Level
- Senior
Not stated in the posting: salary, work type, visa.
Open. First seen 5 October 2026.
What this role asks for
Particular to this role
AWS · Bash · GCP · Kafka · OpenShift · RabbitMQ · Redis · Spring
Rare in TAWANTECH's other 58 open postings.
Read against TAWANTECH's other open postings on this site.
The team: IT HIRES STEADILY
This role is one of 49 open in IT. 13 were posted in the last 30 days and the oldest in October: a team that hires all year rather than one being built.
WHAT THE TEAM WORKS WITH, ACROSS ITS POSTINGS
CI/CD (21 of 49), REST (19 of 49), SQL (13 of 49), Git (12 of 49), Java (12 of 49), Agile (11 of 49), Kubernetes (11 of 49)
OTHER ROLES ON THIS TEAM
- Java Developer - Banking Experience posted Oct 18
- Senior AI Solution Architect posted Oct 13
- Senior HAM Developer posted Oct 13
- T24 Developer posted Oct 7
- AI Quality Assurance Engineer posted Oct 6
- Senior HRSD Business Analyst posted Oct 6
- Senior HRSD Solution Architect posted Oct 6
- Senior SAM Developer posted Oct 6
- Oracle APEX Developer posted Sep 22
- Quality Engineer (Operations Support) posted Sep 21
- SLA Engineer (Operations Support) posted Sep 21
- ServiceNow Support Engineer - Service & Change Management posted Sep 21
- Incident Engineer (Operations Support) posted Sep 21
- Data Privacy Expert posted Sep 15
- Senior Network Administrator posted Sep 13
- Agentic AI in Contact Center posted Sep 6
- Agile Coach posted Aug 31
- Expert Backend Engineer posted Aug 31
- Expert Frontend Engineer posted Aug 31
- Expert Integration Engineer posted Aug 31
- Expert Platform Engineer posted Aug 31
- Expert Quality Engineer posted Aug 31
- Junior Quality Engineer posted Aug 31
- Project Manager posted Aug 31
- Senior Backend Engineer posted Aug 31
- Senior Developer posted Aug 31
- Senior Frontend Engineer posted Aug 31
- Expert Site Reliability Engineer posted Aug 31
- Junior Backend Engineer posted Aug 31
- Expert Solution Architect posted Aug 31
- Kony Quantum Developer posted Aug 25
- Kony Infinity Developer posted Aug 24
- Senior Application Support Engineer - Tier 2 posted Aug 17
- Senior Microsoft Dynamics 365 CRM Developer posted Aug 9
- Senior Digital Channels Support Engineer posted Aug 6
- Test Environment Manager posted Aug 6
- Senior BPMS / IBM BAW Support Engineer posted Aug 6
- Senior Systematics Support Engineer (ALS) posted Aug 6
- Senior Systematics Support Engineer (IM/ST) posted Aug 6
- T24 System Architect posted Jul 26
- Business Analyst - Retail Banking (Mid-Level) posted Jul 25
- Senior Business Analyst - Corporate Banking posted Jul 25
- T24 Technical Support posted Jul 19
- Senior Cortex Developer posted Jul 19
- Solution Architect - Banking Domain posted Jul 1
- Senior API Integration Developer - Banking Sector posted Jun 1
- Senior Java Backend Developer posted Feb 4
- Senior T24 Test Engineer (Banking) posted Oct 22
From the team and dates on TAWANTECH's own job board.
About the role
Job Summary
We are seeking an experienced Senior Microservices Support Engineer to lead the production support and operational excellence of mission-critical microservices applications. The role is part of a 24x7 support organization, requiring participation in rotating shifts and on-call coverage to ensure high availability, stability, and rapid incident resolution for enterprise systems. The ideal candidate will possess deep expertise in Java-based microservices, OpenShift, troubleshooting complex production issues, monitoring, and DevOps practices.
Key Responsibilities
- Lead Level 2/Level 3 production support for enterprise microservices applications.
- Act as the technical lead during production incidents, driving issue resolution and coordinating with development, infrastructure, and DevOps teams.
- Perform advanced troubleshooting and root cause analysis for application, middleware, infrastructure, and performance-related issues.
- Monitor production systems proactively to identify risks, performance degradation, and potential outages.
- Support application deployments, release management, rollbacks, and environment readiness within OpenShift.
- Ensure compliance with SLAs by managing incidents, service requests, and problem tickets effectively.
- Analyze application logs, JVM behavior, container health, and infrastructure metrics to resolve complex issues.
- Drive continuous service improvements by identifying recurring issues and implementing permanent solutions.
- Develop and maintain operational runbooks, knowledge base articles, and support documentation.
- Mentor and provide technical guidance to junior support engineers.
- Collaborate with development teams to improve application reliability, observability, and supportability.
- Participate in release planning, production readiness reviews, and post-implementation validation.
- Support disaster recovery activities, failover testing, and business continuity initiatives.
- Participate in an on-call support rotation for critical production systems.
Requirements
Required Technical Skills
Technology Stack
- Java
- Quarkus
- Spring Boot
- Redis
- Message Queue (RabbitMQ, IBM MQ, Kafka, or similar)
Core Technical Competencies
- Expert-level troubleshooting of distributed microservices applications
- Strong knowledge of microservices architecture and REST APIs
- Production monitoring and application performance analysis
- Root Cause Analysis (RCA) and Problem Management
- DevOps practices and CI/CD support
- Containerized application support
- Linux administration and shell scripting
- Log analysis and debugging across distributed systems
Hosting Environment
- Red Hat OpenShift Container Platform (OCP)
Preferred Experience
- 6–10+ years of experience in Application Support, Production Support, or Site Reliability Engineering (SRE).
- Minimum 4+ years supporting Java-based microservices in enterprise production environments.
- Hands-on experience with OpenShift or Kubernetes platforms.
- Experience supporting highly available, mission-critical applications.
- Strong understanding of distributed systems, caching strategies, and messaging platforms.
- Experience working within Agile and DevOps environments.
- Familiarity with cloud platforms (AWS, Azure, or GCP) is an advantage.
Similar jobs
- Senior Java Backend Developer (Spring Boot / Quarkus / API) at CodeNinja
Shares 11 skills: OpenShift, Spring, Kafka… · Senior level · same city - Microservices Developer at Müller`s Solutions
Shares 10 skills: RabbitMQ, Spring, Kafka… · same city - Java & Microservices Developer at Unison Group
Shares 12 skills: RabbitMQ, Spring, Kafka… - Software Engineer 4 (Java, Spring boot, Microservices & Cloud) at Black Duck Software, Inc.
Shares 11 skills: RabbitMQ, Spring, Kafka… · Senior level - Lead Software Engineer at Verifone
Shares 13 skills: RabbitMQ, Redis, Spring… - Java Developer - Banking Experience at TAWANTECH
Also at this company
Is this your posting and you want it taken down? Email info@careerholo.com.